Reference

Terms and Conditions at dfkaya

These terms govern your account with dfkaya and set out what you can expect from us and what we ask of you in return.

Account eligibility depends on local lawUPI, Paytm, PhonePe deposits coveredWithdrawal rules clearly statedAccount security obligationsContact us to request changes
dfkaya Terms and Conditions at dfkaya
REACH US ON TERMS

How to Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team…

Live Chat Our live chat is open around the clock.
Email Support Send a detailed query to our support email and we will respond within 24…
Help Centre Our help centre holds plain-language explanations of the key clauses in these terms, including…
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

We take your account data seriously and apply clear practices around how we store, use and protect it.

Data We Collect

We collect the details you provide at registration — name, date of birth, contact details and payment identifiers such as…

Cookie Policy

Our site uses functional and analytics cookies. Functional cookies keep your session active; analytics cookies help us understand how you…

Account Security

Your account is protected by a password you set at registration.

Data Retention

We retain your account data for as long as your account is active and for a period after closure as…

Requesting Changes

You have the right to request corrections to the personal data we hold.

Account Closure

You can close your account at any time by contacting support.

Frequently Asked Questions About These Terms

These are the questions our account holders ask most often when reading the dfkaya terms and conditions. Each answer reflects our current policy — if your situation is not covered here, contact support directly.

Yes. All deposit and withdrawal activity on your account — including transactions via UPI, Paytm, PhonePe and Google Pay — is subject to these terms alongside the conditions of your individual payment provider.

We will always notify you of material changes through your registered account before the change takes effect. Minor corrections such as fixing a typographical error may be made without notice but will never alter your substantive rights.

Where any clause conflicts with applicable local law, local law takes precedence. Access to dfkaya depends on local law and is available only where local law permits. You are responsible for confirming that your use of the platform is lawful in your location.

Email our support team with your account ID and a clear request for a data summary. We will verify your identity and send the information within seven working days of receiving your request.

Yes. Contact us via email with your account ID, the date of the decision, and a description of your concern. A senior support agent will review the case and respond with a written outcome within five working days.

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access, contact us immediately so we can freeze the account and investigate the activity.

Contact support via live chat or email to initiate account closure. Any remaining balance above the minimum withdrawal threshold will be sent to your linked UPI, Paytm or PhonePe account before closure is confirmed.