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How dfkaya Handles Your Personal Data

At dfkaya, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep…

Data collected only as neededUPI, Paytm & PhonePe payment data protectedRequest access or deletion anytime

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Jurisdiction, Scope and Your Rights

dfkaya Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

dfkaya operates under applicable data-protection law, and access to our platform depends on local law in your region — it is available where local law permits. We collect account registration details, payment method identifiers (such as your UPI handle or Paytm-linked mobile number), device identifiers, and

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session logs. We do not sell your data to third parties. Payment data linked to UPI, Paytm or PhonePe transactions is processed through encrypted channels and retained only as long as required for financial record-keeping obligations. You may request a copy of your stored data, ask
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us to correct inaccuracies, or ask us to delete your account data by writing to our privacy team. Requests are acknowledged within 72 hours and actioned within 30 days where legally permissible.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to correct something on your account, or wish to raise a concern, our privacy…

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security and transparency run through every layer of how we manage your information — from the moment you create an account to the day you choose to close…

Encrypted Data Storage

All personal data — name, email, UPI handle, device ID — is stored with AES-256 encryption at rest.

Cookie Policy

We use strictly necessary cookies to keep your session alive and functional cookies to remember your lobby preferences.

Payment Data Handling

UPI, Paytm and PhonePe transaction references are stored only to reconcile withdrawals and meet financial reporting requirements.

Data Retention Periods

Account data is kept for as long as your account is active.

Third-Party Sharing

We share data with payment processors (UPI, Paytm, PhonePe networks) and fraud-prevention services only to the extent needed to complete…

Requesting Changes

You hold the right to access, correct, export or delete your data.

Common Questions About Our Privacy Policy

The questions below cover the data rights and practices that account holders in India ask us about most often. If your question is not here, our live chat team can answer it or route you to the privacy team for anything more detailed.

We collect your name, email address, mobile number, and the payment method identifier you register — such as your UPI handle or Paytm-linked number. Device and session data is also logged to verify account access and detect unusual activity.

Payment identifiers are encrypted in transit and at rest. We retain only the reference needed to reconcile your transaction; full bank details remain with your payment provider. No payment credentials are stored on our servers in plain text.

Yes. Log in, go to Privacy Settings, and select 'Download My Data'. We will prepare a machine-readable export within 30 days. Alternatively, email the privacy team directly and include your registered email address for identity verification.

Submit a deletion request through Privacy Settings or by emailing the privacy team. After identity verification, we delete identifiable data within 90 days of account closure, retaining only the minimum legally required financial records.

We share data only with the payment processors required to handle UPI, Paytm and PhonePe transactions, and with fraud-prevention services. We do not sell or share your data with advertisers, data brokers, or unaffiliated third parties.

Visit Privacy Settings in your account and adjust the cookie toggle at any time. Strictly necessary cookies cannot be turned off as they keep your session running, but all analytics and preference cookies can be disabled whenever you choose.

Reach the privacy team by email or through live chat. We investigate every complaint and respond within 72 hours. If you are unsatisfied with our response, you have the right to escalate to the relevant data-protection authority in your jurisdiction.

How dfkaya Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Policy

Payment Data Handling

Data Retention Periods

Third-Party Sharing

Requesting Changes

Common Questions About Our Privacy Policy

01 What personal data does dfkaya collect when I create an account?

02 How is my UPI or Paytm payment data stored and protected?

03 Can I request a copy of all the data dfkaya holds about me?

04 How do I ask dfkaya to delete my account data?

05 Does dfkaya share my data with third parties or advertisers?

06 How can I manage or withdraw my cookie consent on dfkaya?

07 Who should I contact if I believe my privacy rights have been violated?

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